Thanks so much for getting me a replacement battery in time for our vacation. We really appreciated it.
When my "Boogie Bike" fell over in a severe wind and damaged the rear wheel motor assembly, I was amazed at the immediate action and excellent service to make good on their warranty. A new wheel assembly was sent and a local repair shop installed it, and it works excellently! Service was important to me when I purchased my e-bike. This company has impressed me and my local bike shop with its no-questions-asked service! Thank you, Small Town Bikes!
Battery needed to be replaced under warranty went seamlessly.
Love my blue boogie bike...ride it almost daily here in our retirement community and other communities..in fact, ready to take off on it very soon this beautiful Saturday morning. I put a wire basket on the back and would like a cell phone holder but in the meantime I have a small bag on the front for my phone and keys. Love the bright display and what it displays on the handlebars. Comes with a battery charger with a long cord. Love how the battery helps the rider get going as well.
Everything was very accommodating to my schedule with friendly and professional service, somehow there was a scratch in the rear fender, but a little touch up paint will lessen the damage, very happy and pleased with Drew and his willingness to accommodate my individual needs.
Perfect replacement after I mistakenly let my bike fall over and broke the old one. I can’t do without it!
much better screen than the original....shows better in sunlight...the headlight symbol is larger and shows much better.. although it does not show time on ride, that's ok, that's what watches and cell phones are for...I am extremely happy with the new replacement...thanks again for your support...Hal
We just purchased another Cruiser for a family member.. iur experience wih this e- bike company continues to remain exceptional and we are completely satisfied. The team abHome Towne bike company remains committed to high quality and their customer service and support continues to be the best in the business!
Great rearview mirror. Simple installation. Great flexibility and great view. Wish I had purchased it sooner!
Happy with my bike. Wished I would have ordered sooner. Did a lot of researching and chose the blue cruiser!
Love the bikes. The girl that helped us at your shop was very helpful. We brought them home and put them together and within an hour we were on our first ride. Put over 80 miles on the first week. Very happy with purchase
The customer service ia above and beyond! Orderd the bike on Saturday it arrived the next tuesday! Super quiet ride and looks super cool too!! My husband loves the bike. He will be using it to get and from his tree stands so we are super impressed and pleased on how quiet it is!!! We will be back these guys are awesome!
The On/Off pad on my Pedal Assist/Power Button Assembly broke off when we were transporting our bikes. My fault.
We stopped by the Small Town Bike Co. and showed Drew the problem.
He had a new Display Screen and Pedal Assist/Power Button Assembly installed in no time.
Great service and great people to work with.
Great service, and we're loving our new Venom Stealth! It's turning heads every where we go!
I love riding my new Small Town Bike and the BIKASE Rear Basket will make running to the grocery store much easier and saving me gas money. The BIKASE Rear Basket allows me to have full control on my steering while allowing me to have a basket to store things.,
My wife and I got our e-bikes out for the first time today for a 7 mile run to learn how to use them and couldn't be happier with our purchase. Our town has hilly terrain all around, it is so easy to adjust gears and PAS 1-5. We in the market for e-bikes and when we saw your article in Our Wisconsin magazine that sealed the deal.
Tech Bundle - Fingerprint Lock, Phone Holder, Premium Water Bottle Holder
I love the upright riding position and comfortable seat. I haven’t been for a super long ride yet but it’s very comfortable, I feel like I could go for miles! You’re able to get as much of a workout as you want but the pedal assist kicks in immediately when needed. I like where the battery is located and can be charged in place or when taken off the bike. The whitewall tires look very cool!😎
