Our Lead to Customer Focus
Something we really love at the company is getting customer feedback. It's even better when the customer feedback is great! We received the following from new ebike rider Mariann:
Customer Feedback
"Hi everyone,
I just wanted to let you know I got my bike on Thursday and it is great. It was together in about 5 minutes. It's comfortable and just the right size. It's funny because my 6'3 husband just raised the seat and he could use it too. Kudo's for a design that will fit a 5'0" person and a 6'3". Too bad though, he will just have to get his own..........
........Until then I will be out riding around :) Please let anyone in the Philadelphia area who is looking to buy a bike call me if they have any questions or want to try it out. Thanks again so much. This was definitely the right choice.
Mariann"
Popular Questions Answered By a Real Customer
Mariann, we love it! Many people ask us questions that you have validated answers to:
How hard will it be to assemble when I get it? Answer: "5 minutes"
I am not a hardcore biker, will this bike be comfortable for leisure rides? Answer: "Comfortable, just the right size"
What is the smallest frame size person that you can accommodate? Answer: "5'0" "
What is the largest frame size person you can accommodate? Answer: "6'3" " (At least, we think 6'6")
I live in Philadelphia, do you have any local references? Answer: "Call Mariann"
The Moral of the Story
Mariann found out that purchasing a cruiser bike was easy and gave her a ton of opportunities to have fun outside. She is very proud of her bike and is happy to help tell others (we are still working on her husband). The truth is, we had fun with Mariann too! She was a customer who we talked to several times and we took her purchase very seriously. Seeing the result, isn't it time to call our shop and order your cruiser today?
I’m only 4’11”…. Will I be able to ride?
Does this bike fold?
I am 4ft 11. Will this bike fit me?
What do you have to do to hold test spot? I am 5 feet and would love to test your bike.
Monica,
You will fit great on our bike! We can adjust the seat and handle bars for a comfortable ride at that height.
I am 6’ tall with a 34 inseam, biggest problem is bike size. Will I fit?
There are a number of women with whom I RV camp who are interested in the electric bikes. If you come to Florida, around Gainesville, you should let us know.
I am thinking about taking the plunge myself, but really wish I could “try it before I buy it.” …..it is quite an investment after all.
Ralph, At this point we do not. Looking to take a sales road trip soon if you would like to host a test event!
Do you have a supplier of BoogieBikes in South Georgia or North Florida? We live in Moultrie Ga?
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Riding a bike can be both enjoyable and liberating. Whether you're cruising around the block, running errands, commuting to work, or simply looking for a workout, a good bike — especially an electric cruiser — can make your ride so much more enjoyable.
If you’ve been with us for awhile now, you may have noticed some changes within Boogie Bikes, especially if you’re part of Boogie Nation. First, our company is growing — thanks to our awesome customers — so we have moved our world headquarters to a larger building to accommodate the increasing demand of our products. We have also restructured to share resources with other companies on site so we can better serve our customers.
Kate
October 18, 2022
Another 4’11” woman worrying about seat height and step through.