October 15, 2020 2 min read 10 Comments

Our Lead to Customer Focus

Something we really love at the company is getting customer feedback. It's even better when the customer feedback is great! We received the following from  new ebike rider Mariann:

Customer Feedback

"Hi everyone,

I just wanted to let you know I got my bike on Thursday and it is great. It was together in about 5 minutes. It's comfortable and just the right size. It's funny because my 6'3 husband just raised the seat and he could use it too. Kudo's for a design that will fit a 5'0" person and a 6'3". Too bad though, he will just have to get his own..........

........Until then I will be out riding around :)  Please let anyone in the Philadelphia area who is looking to buy a bike call me if they have any questions or want to try it out. Thanks again so much. This was definitely the right choice. 

Mariann"

Popular Questions Answered By a Real Customer

Mariann, we love it!  Many people ask us questions that you have validated answers to:

  • How hard will it be to assemble when I get it? Answer:  "5 minutes"

  • I am not a hardcore biker, will this bike be comfortable for leisure rides?  Answer:  "Comfortable, just the right size"

  • What is the smallest frame size person that you can accommodate?    Answer:  "5'0"  "

  • What is the largest frame size person you can accommodate?  Answer: "6'3"  " (At least, we think 6'6")

  • I live in Philadelphia, do you have any local references?  Answer:  "Call Mariann"

The Moral of the Story

 

Mariann found out that purchasing a cruiser bike was easy and gave her a ton of opportunities to have fun outside. She is very proud of her bike and is happy to help tell others (we are still working on her husband). The truth is, we had fun with Mariann too! She was a customer who we talked to several times and we took her purchase very seriously. Seeing the result, isn't it time to call our shop and order your cruiser today?

Dean DuMez
Dean DuMez


10 Responses

Kate
Kate

October 18, 2022

Another 4’11” woman worrying about seat height and step through.

Deb
Deb

September 13, 2022

I’m only 4’11”…. Will I be able to ride?

Dorothy
Dorothy

June 13, 2022

Does this bike fold?

Mary
Mary

April 19, 2022

I am 4ft 11. Will this bike fit me?

Terry Varnadore
Terry Varnadore

August 17, 2021

What do you have to do to hold test spot? I am 5 feet and would love to test your bike.

Dean DuMez
Dean DuMez

May 27, 2021

Monica,
You will fit great on our bike! We can adjust the seat and handle bars for a comfortable ride at that height.

Monica
Monica

May 25, 2021

I am 6’ tall with a 34 inseam, biggest problem is bike size. Will I fit?

Adriane Reesey
Adriane Reesey

December 26, 2020

There are a number of women with whom I RV camp who are interested in the electric bikes. If you come to Florida, around Gainesville, you should let us know.
I am thinking about taking the plunge myself, but really wish I could “try it before I buy it.” …..it is quite an investment after all.

Dean D
Dean D

December 14, 2020

Ralph, At this point we do not. Looking to take a sales road trip soon if you would like to host a test event!

Ralph Underwood
Ralph Underwood

December 02, 2020

Do you have a supplier of BoogieBikes in South Georgia or North Florida? We live in Moultrie Ga?

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